We hope you love your Boudavida items, and will be out and about in them immediately, but we do understand that you may change your mind about your purchase. So, we are happy to offer FREE UK RETURNS on any full or sale price product that has been returned to us within 30 days of the receipt of your order, providing:
If you love your purchase but have ordered the wrong size or colour, we are happy to exchange it for the correct one, free of delivery charges. Please email us at firstname.lastname@example.org if you wish to make an exchange.
Unfortunately, manufacturing faults do happen, so we are happy for you to return faulty items at any time and a replacement item will be dispatched. This will not affect your statutory rights. If the item is no longer in stock, a gift voucher to the value of the original item will be offered instead.
If you received a gift voucher and used it to make a purchase, you can exchange your item for another, or receive credit back on the original gift voucher. Gift vouchers cannot be exchanged for cash.
We have tried to make this process as hassle free as possible.
If you have misplaced your returns label you can easily create and print a new one by clicking here
Please note that all returned items are the customer’s responsibility until they reach us. Please retain proof of postage.
We will refund your money with 14 days of receiving your package. You will receive an email notifying you when the refund has been made.